If you’re having trouble — check out our Help page.
Our support team will reach out via email within 2-4 hours on urgent issues, or 24 hours for non-urgent issues. If you would like us to give you a call, please indicate that on the form.
Text RECURRING to your organizations text-to-give phone number, then follow the link to view your recurring donation settings. Please note that recurring donations can only be deleted. If you wish to change an existing recurring donation, you must delete it, then add a new one with different settings. You may also check out our HELP page.
Text STOP to your organization’s 5-digit or 10-digit phone number. You will receive a final text message saying that you will no longer receive informational alerts.
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If you’re unable fill out a support ticket, you can call (888) 500-1997 and we will get back to you in the next 2 business days.