Frequently Asked Questions On Mobile Giving

How is mobileAxept different?
We began offering text giving to churches in 2006. For us, it’s a given that it’s quick, simple, and secure. We go above and beyond to improve the donor experience–a person can register, edit, and even set up recurring giving from a text. No need to download an app or remember log-in credentials.


We also take our clients’ suggestions seriously. Their input has helped us create new tools such as ReachNow and ConnectNow solutions. The result is increased engagement between ministries and their members.

Are mobileAxept’s tools secure?
Yes, bank card information is encrypted and our payment processor has been awarded the highest safety level by the Payment Card Industry (PCI Level 1 compliant). It matters to us that your donations go directly to you. We do not co-mingle your funds with other ministries. You have complete transparency and control in managing your merchant account.
What are the costs?
Determining actual costs of the payment processing network can be confusing. To make budgeting easier for you, we include merchant, gateway, interchange and processing network fees in our low monthly rate. Also, we’ve negotiated a competitive flat rate for most major credit cards. The combination of our competitive fee structure, strategy consult, and donor customer support offers you the best value. Contact us for details.
How does mobileAxept work with my donor management system?
We make donors happy on Sunday, and church administrators happy on Monday. We have partnerships with major church and ministry management systems. Our integrations include Community Church Builder, Shelby Systems, Fellowship One, Church Teams, ACS Technologies, MicahTek, and DonorDirect.


Don’t see your system here?

Speak to us and we’ll investigate the ease of importing into your system.

How much support will we and our donors get?
It matters to us that our services work for you. We provide templates and pre- and post-launch strategy consultations to ensure success. We not only support your administrators with training, but we support your donors too.


They can contact us by simply texting HELP to 28950.

Do you have something I can print out and give to my church?
How do I get started?
Once you review and approve our service agreement, we set up your account, and schedule your launch strategy consultation.

Fill out our contact form to get started today.

How Our Heroes are Impacting Their Communities

  • TD Jakes white text

    Realizing a need for reentry services in the Dallas/Fort Worth area, Bishop T.D. Jakes founded the Texas Offenders Reentry Initiative (T.O.R.I.) program in 2005. Since inception, T.O.R.I. has provided service to over 23,000 returning citizens in the areas of employment, education, healthcare, housing, spiritual guidance and family reunification. Involvement in the T.O.R.I. program ensures increased opportunity, housing security, expanded educational opportunities, financial literacy and creates a heightened quality of life for each participant willing to complete the program. T.O.R.I. clients proudly state “I am more.”
  • Our church staff has worked with various different companies through the years but we experienced a higher level of care and responsiveness with mobileAxept than we have with others. As we rolled out our program to our members, mobileAxept gave us templates and tools that made the marketing team’s job very easy.
  • The Text-to-Give program is convenient, secure and accurate! I can give at any time, not just when I’m at church, and it makes it easy to keep up with my donations. mobileAxept also offers the ultimate in customer service - super friendly and helpful with excellent results!